Jeff Word is Vice President Product Strategy at SAP
Word is a true disciple. He believes that BNT is an inevitable force happening to every company on the planet - large, medium or small - in every industry.
"It really is a global phenomenon that has evolved. Everybody feels it, although they feel it a little bit differently depending on where they are in the network," he says.
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Word says, first, the ability of a leader to actually create a vision and a strategy that the employees can connect with, and buy into, is critical.
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When it comes to leadership Word believes it can be taught to someone who's very willing to learn, but it tends to be taught passively.
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